Help & Support
Find answers to common questions, troubleshooting tips, and ways to get in touch with our team.
Frequently Asked Questions
How do I add a new medication?
Go to the Medications tab and select "Add Medication". Fill in the medication name, type, dosage, and schedule.
How do I set up reminders?
When adding a medication, set a schedule with specific times or contextual timings (e.g., "Before Breakfast"). Make sure notifications are enabled in your Notification Preferences settings.
Can I use LogPill offline?
Yes! LogPill works fully offline. All your data is stored locally on your device.
How do I log a dose?
Select a medication card on the home screen to quickly log a dose. You can also use the dose logging screen for more options including notes and custom times.
How do I delete a medication?
Go to the medication detail screen, scroll down, and select "Delete Medication". This will permanently delete the medication and all its dose history.
Is my data secure?
Yes. Your data is stored locally on your device in an encrypted database. The app works fully offline and keeps your health information private.
How do I change the app language?
Go to Settings > Appearance > Language and select your preferred language. LogPill supports English, Spanish, French, and Portuguese (Brazil).
Troubleshooting
I'm not receiving notifications
1. Check that notifications are enabled in your Notification Preferences settings. 2. Make sure your device's notification permissions are granted for LogPill. 3. Check your device's Do Not Disturb or Focus mode settings. 4. Try disabling and re-enabling notifications.
My data disappeared
If you reinstalled the app, local data is removed with the app. Your data is stored only on your device, so keep your app installed to preserve your medication history.
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We typically respond within 24-48 hours.
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Medical Disclaimer
LogPill is a medication tracking tool and is not a medical device. It does not provide medical advice, diagnosis, or treatment. Always consult your healthcare provider before making any changes to your medication regimen.